Lumber Outlet Group

Questions

Why do the photos say every piece is unique?

Root, stump, and live-edge pieces are cut from natural material, so grain, knots, and shape vary from piece to piece. The photo shows a representative example, not a guarantee of an identical match.

How long does shipping take?

Most orders ship within 7 to 14 business days. Larger furniture pieces can take longer due to freight scheduling. Exact timelines are shown at checkout once they're finalized.

What's your return policy?

See our full Shipping & Returns page. Short version: if something arrives damaged or isn't what you expected, we'll make it right.

Do you ship outside the U.S.?

Not yet. We're starting with U.S. shipping only while we get fulfillment right, and will expand from there.

Are the products actually handmade?

It depends on the piece. Root and stump furniture is cut and finished from natural material by hand. Some smaller goods are manufactured. We say so plainly in each product description rather than implying otherwise.